Pay Attention to the Details
From the spelling of a client's name to specific language of their Fundamentals, from the wording on a survey to all communications...details matter. Be a fanatic about accuracy and precision. Double check your work. Get the details right. We need to "slow down to speed up." In other words, taking the time to make sure all the details are right may cost us time up front. However, it actually speeds up the process because we eliminate all the wasted time, money and effort that's frequently associated with rework or fixing mistakes that could have been avoided.